Capcom Website Review & Ratings + Capcom Coupons
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Capcom Website Review & Ratings + Capcom Coupons

Capcom: Products & Services

The Capcom online store offers an outstanding selection of Capcom related products such as video games, collectibles, custom controllers, movies and video game soundtracks, apparel, books, and much more. Capcom offers it's video games by either brand name or by console. 

Capcom offers six shopping catergories customers can choose from:

Capcom: Company Background

The Capcom company was created in 1983 and their online store went live in 1995. The Capcom company is a corporation and the Capcom company is also known as Capcom Entertainment Inc. The Chairman and CEO of the Capcom company is Kenzo Tsujimoto.

Capcom contact information:

  • American Headquaters: 800 Concar Drive, Ste 300, San Mateo, CA 94402
  • Phone Number: 650-350-6500
  • Email is available on website
Capcom: Customer Feedback & Reviews

Strangely there are very few customer reviews for Capcom, but the few that can be found are generally very positive.

Positive customer reviews for Capcom commented on:

  • Large selection of products
  • High quality products
  • Friendly and helpful customer service

Negative customer reviews for Capcom commented on:

  • Some customers complained that Capcom falsely advertisted some products

Some customer reviews were:

"Awesome and legendary. Those are two words that come to mind when I think of Capcom. I am not just saying that because I happen to work at the company. I grew up playing a lot of Capcom games and I am not just talking Street Fighter & Mega Man. I loved playing Alien vs Predator arcade, Knights of the Round, King of Dragons and Final Fight."

"As cheesy as this sounds, Capcom really shaped who I am today.  No, I don't sport a gi/red headband in my spare time or shoot plasma energy balls out of my disconnectable forearm.  The music, graphics, storylines, and complexity of their video games really helped condition my creativity and mental capacity.  So a big thank you to all who have worked with this amazing company!"

"No really, thank you Capcom for creating such amazing games that are etched into the memories of my childhood, my teenage years, as well as my adult years. Thank you for creating such awesome games that helped me to take my mind at how bad things had gotten for me, how miserable I am, and how sad I am. Thank you for creating such amazing games that helped me to forgot about my problems. Thank you Capcom. You have made so many awesome games, and I have spent so much of my life playing your games (especially the Street Fighter series)."

Capcom: Business Credibility & Trustworthiness

Capcom is not accredited with the Better Business Bureau; however they do have a BBB rating of "B-". Their BBB file was opened in May 1st 2007. Over the last three years, there has been 88 complaints filed against Capcom with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against Capcom were:

  • 57 complaints were due to advertising/sales Issues
  • 2 complaints were due to delivery issues
  • 29 complaints were due to problems with product/service
Capcom: Website Popularity & Google Ranking

Capcom website popularity:

  • Capcom has a worldwide Alexa traffic rating of 37,126 out of 30 million websites.
  • Capcom has a Japanese Alexa traffic rating of 6,186
  • Capcom has a Google pagerank of four out of ten.
  • The Capcom site receives around 15,348 unique visitors daily, which account for 33,809 daily page views. 
  • About 27% of the visitors to the Capcom site are Japanese.
Capcom: Social Media Presence

Capcom social media presence:

  • Capcom can be followed on Facebook; they have 861,976 likes on Facebook and have 8,823 people talking about them. Capcom updates their Facebook page daily.
  • Capcom can be followed on Twitter; they have 184,398 followers on Twitter and have posted 9,079 tweets. Capcom tweets multiple times daily.
  • Capcom offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Capcom is on YouTube; they have uploaded 674 videos and have 68,816 subscribers
  • Capcom is on Pinterest.
  • Capcom has a blog customers can follow; they update their blog daily.
Capcom: Website Security & Safety

Capcom is ESRB Privacy Certified and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Capcom site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Capcom can be viewed here.

Capcom: Pricing & Packages

Capcom is usually cheaper on all their products. In a price comparison of three products, Capcom was that same price on one product and cheaper on two products than their leading competitors were.

Resident Evil® 5 Gold Edition (Xbox 360)

  • Capcom: $19.99
  • Leading competitor: $23.16

OKAMI™ Hoodie

  • Capcom: $49.99
  • Leading competitor: $49.99

Darkstalkers® Graphic File (book)

  • Capcom: $24.95
  • Leading competitor: $29.96
Capcom: Shipping Rates & Policies

Capcom shipping rates and policies:

  • Capcom ships within the United States and to numerous international locations.
  • Capcom ships to both PO boxes and APO/FPO addresses.
  • Capcom ships most products within 1-3 business days after the order is placed.
  • Both American and international shipping costs and options are available at the checkout.
Capcom: Payment Methods Accepted

Capcom accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express
  • Discover Card
  • PayPal
  • Diner's Club
  • JCB

Capcom does not accept any other online payment method such as Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, wire and bank transfers or checks of any kind. 

Capcom: Returns, Refunds & Exchange Policy

Capcom return and refund policy:

  • Capcom offers a 90 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Capcom's error.

How to make a return:

  • Customers must contact Capcom's customer service to obtain a RMA number.
  • Capcom's customer service can be contacted at: 650-350-6500
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

800 Concar Drive, Ste 300

San Mateo, CA 94402

Capcom: Product images & screenshots
Capcom Coupons
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Comments (1)

great review, thanks 

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